Customer Help
Our happiness team is always here to assist.
Common queries answered
Website
CDSoftKey is a software store that sells a variety of software products, including Windows Server, Microsoft Office, and Trend Micro Maximum Security. The software is available for purchase at discounted prices.
CDSoftKey sells a wide variety of software products, including operating systems, productivity software, security software, and more.
You can purchase software from CDSoftKey online
CDSoftKey accepts a variety of payment methods, including credit cards, debit cards, and UPI.
Yes, CDSoftKey offers customer support by email and phone.
Licensing
Software License
- We offer a variety of license types to suit your needs, including single-user, multi-user, and enterprise licenses.
- Please refer to the specific product page for details on available licenses.
- OEM, RETAIL, SUBCRIPTION & ONE TIME USAGE
- Each license type has different limitations and permissions regarding installation, usage, and transfer.
- Please see the license agreement on the product page for specific details.
- Yes, in most cases you can upgrade your license to a higher tier for additional features or user seats.
- Contact our support team for more information.
- We work directly with software reseller and bulk stock resellers to obtain genuine licenses.
- All licenses are guaranteed to be valid and activate seamlessly.
- The validity period depends on the license type you purchase.
- Some licenses are perpetual (lifetime), while others have periodic renewals.
- Check the product page or license agreement for details.
- Yes, you can usually renew your license before it expires to maintain uninterrupted access to the software.
- Yes, it is legal to purchase software licenses from reputable online vendors like us.
- We work with legitimate sources and ensure all licenses are compliant with the software copyright
- We strongly condemn the use of pirated software.
- It is illegal, harmful, and lacks security and technical support.
- We only sell genuine, authorized licenses for safe and secure software usage.
Common purchase queries answered
Orders and Shipping
Mostly order email or whatsapp within 2 hour. it will take upto 24hour
Yes you need to create account. you can login with your social account(facebook or google)
you can contact our support team
you can track your order in my account section or check your email
No. we don’t store any information. we redirect you to secure rbi approved payment gateway website.
We don’t charge any sales tax or gst because our company not registered under gst.
Currently we sell our product to india only if you are outside india please connect us over whatsapp
Most probably some item required more time to deliver so we send you some item instantly other item within 24 hour
If you need to swap an item
Return, Refund & Replace
- We offer a full refund if the license key is invalid or fails to activate properly.
- Please refer to our refund policy for details on eligibility and timelines.
No return is applicable on digital item. only physical delivered item are returnable. in packed condition only.
we can replace if item delivered wrong by our mistake.
you are eligible for full or half refund for that we may ask for proof.
you can message us on whatsapp or email.
you can contact us immediately to correct your address
contact us immediately once we email or dispatch your item we can’t replace or cancel your order.
yes need to contact aur support team.
- For any further questions or clarifications, feel free to contact our customer support team via email or live chat.
- We recommend reading the specific license agreement for the software you are interested in before purchase.
- Always download and install software from the official vendor or trusted sources to avoid security risks.